This policy sets out how we use and protect  any personal information that you give us when you use this website.  If you have any questions about this policy  or do not agree with it, please contact our customer support department at customer.support@littlet.co.uk before using this website.

We may change this policy from time to time by updating this  page.  You should check this page from  time to time to ensure you are happy with any changes.  This policy is effective from January 1st  2008
 

What information do we collect?

In general, you can use this website without giving us any  information.  However, additional  services may be available if we have certain information about you.

We collect the following information:

your name and contact information, including email  address

your name, contact and billing information, transaction  and credit card information

information regarding your personal or professional  interests, demographics, experiences with our products and contact preferences  in order to provide you with further correspondence about our products and  services.

 What  do we do with the information we collect?

 We use this information to provide you with a better service, and  in particular for the following reasons:

 internal record keeping;

to improve our products and services;

to follow up if you have purchased goods from our website  as part of our customer care procedures.   Our founder loves to talk to our customers!

We may contact you by e-mail, phone or mail (unless you have  registered with the appropriate Preference Service)

 Direct Marketing

            We would like to provide you with information about new products,  promotions, special offers and other information which we think you may find interesting.   We may send you such information by  mail or telephone (unless you have registered with the appropriate Preference  Service).  When you provide us with  information, you will be given the option to let us know that you do not want  your information used for direct marketing purposes.  If you request this option, we will not send you any direct  marketing.

You can change your mind at any time by contacting our data protection  compliance officer at data.protection@littlet.co.uk

 Email marketing

            We would also like to provide you with the information above by  email.  However, we appreciate that  email “spam” has become a problem in recent years. 

            If you are a customer or you have previously asked us for  information on our products, we may send you information on our range of  products by email, unless you have asked us not to do so.

            If the reason you have given us personal information is to  receive email information from us, we will continue to provide this information  by email unless you ask us not to do so.

            If you decide at any time that you no longer wish to receive  marketing emails from us, please contact our data protection compliance officer  at data.protection@littlet.co.uk 

Whom  do we share this information with?

            We will not transfer, disclose, sell, distribute or lease your  personal information to third parties other than our subsidiaries, parent  company or a purchaser or potential purchaser of our business unless we have  your permission or are required by law.   We may release your personal information to our authorised direct  marketing or other agents unless you tell us that you do not wish this to  happen.

            This process may include sending personal information to other  countries, whose data protection laws may not be as extensive as in the  European Economic Area.  However, we  have taken appropriate steps to ensure the same level of protection for the  processing carried out in these countries as within the European Economic Area.

 How to  get copies of or amend the information we have collected

            You may request details of  personal information which we hold about you under the Data Protection Act  1998.  A small fee will be payable.  If you would like a copy of the information  held on you please write to our Data Protection Compliance Officer at data.protection@littlet.co.uk

Security

            We are committed to ensuring that your information is  secure.  In order to prevent  unauthorised access or disclosure we have put in place suitable physical,  electronic and managerial procedures to safeguard and secure the information we  collect on line. We use encryption when  collecting or transferring sensitive data such as credit card information.

Linking

            We may link to other websites which are not within our  control.  Once you have left our  website, we cannot be responsible for the protection and privacy of any  information which you provide.  You  should exercise caution and look at the privacy statement applicable to the website  in question.

  Cookies

            We use cookies for certain areas of our website.  Cookies are files that store information on  your hard drive or browser that means that our website can recognise that you  have visited our website before.  They  make it easier for you to maintain your preferences on the website, and by  seeing how you use the website, we can tailor the website around your  preferences and measure usability of the website. You can, should you choose,  disable the cookies from your browser and delete all cookies currently stored  on your computer.  On Microsoft Internet  Explorer, this can be done by selecting “Tools/Internet Options” and reviewing  your privacy settings or selecting “delete cookies”.  This may prevent you from taking full advantage of the website.  You can find out how to do this for your  particular browser by clicking "help" on your browser's menu or by  visiting http://www.allaboutcookies.org/manage-cookies/index.html
 No information obtained  from the cookie will be used by us for marketing purposes.

If you think any information we have about you is incorrect or  incomplete, please write or e-mail us as soon as possible.  We will correct or update any information as  soon as possible.